Modernity brings about the decline of department store dining

Felix Lipov/Shutterstock

If department stores were so popular, why the decline in their restaurants? According to social historian Jan Whitaker, the disappearance of the “tea room” and restaurant in the American department store is a result of changing attitudes as the 20th century continued.

As Whitaker explains, the once grand and decadent restaurants of Lord & Taylor’s, Wanamaker’s, and Marshall Field’s began to lose popularity in the eyes of an increasingly fast-paced consumer market. People no longer wanted to sit down and have an extravagant meal — instead, they wanted something fast and easy. Men and women no longer had the time to sit around and wait for a meal to be prepared, especially following the boom of fast food in the 1950s and 1960s. Eventually, the department stores were forced to renovate the luxurious and gilded tea rooms into more efficient cafeterias, or simply close them altogether.  The COVID-19 pandemic forced the closure of Boscov’s in-store restaurants and Macy’s famous Walnut Room (via Forbes), and as more people take to the comfort of eating in their kitchen while online shopping, dining in a department store seems to be a thing of a bygone era.

Whatever Happened To Department Store Restaurants?

NYC Russ/Shutterstock

By Chase Shustack/Jan. 6, 2022 11:57 am EST

Department store giants could easily entice the consumer, who was likely famished after spending all day shopping, with their in-store eatery. From the Blue Box Cafe at Tiffany’s in New York to restaurants in your local Boscov’s, a tired and hungry shopper could purchase a hot, if perhaps slightly expensive, lunch and get right back to shopping. In one case, Famous-Barr’s French Onion Soup became the stuff of legend for natives of St. Louis (via KSDK News). But nowadays, the magic and luxury of the department store and its attendant restaurants seem to be fading away into antiquated history.

Modernity brings about the decline of department store dining

Felix Lipov/Shutterstock

If department stores were so popular, why the decline in their restaurants? According to social historian Jan Whitaker, the disappearance of the “tea room” and restaurant in the American department store is a result of changing attitudes as the 20th century continued.

As Whitaker explains, the once grand and decadent restaurants of Lord & Taylor’s, Wanamaker’s, and Marshall Field’s began to lose popularity in the eyes of an increasingly fast-paced consumer market. People no longer wanted to sit down and have an extravagant meal — instead, they wanted something fast and easy. Men and women no longer had the time to sit around and wait for a meal to be prepared, especially following the boom of fast food in the 1950s and 1960s. Eventually, the department stores were forced to renovate the luxurious and gilded tea rooms into more efficient cafeterias, or simply close them altogether.  The COVID-19 pandemic forced the closure of Boscov’s in-store restaurants and Macy’s famous Walnut Room (via Forbes), and as more people take to the comfort of eating in their kitchen while online shopping, dining in a department store seems to be a thing of a bygone era.

As Whitaker explains, the once grand and decadent restaurants of Lord & Taylor’s, Wanamaker’s, and Marshall Field’s began to lose popularity in the eyes of an increasingly fast-paced consumer market. People no longer wanted to sit down and have an extravagant meal — instead, they wanted something fast and easy. Men and women no longer had the time to sit around and wait for a meal to be prepared, especially following the boom of fast food in the 1950s and 1960s. Eventually, the department stores were forced to renovate the luxurious and gilded tea rooms into more efficient cafeterias, or simply close them altogether. 

The COVID-19 pandemic forced the closure of Boscov’s in-store restaurants and Macy’s famous Walnut Room (via Forbes), and as more people take to the comfort of eating in their kitchen while online shopping, dining in a department store seems to be a thing of a bygone era.